Shape.Art.Pilates. Terms and Conditions regarding the Online Payment process

This document contains the terms and conditions of the online payment services on the Shape.Art.Pilates platform.

Accessing or further visiting of any page of this web site, or use of any of the services offered, constitutes a full and unconditional acceptance of the following Terms and Conditions statements.

The user expressly understands and accepts, in full and unconditionally, the provisions of these Terms and Conditions and understands to use the Service in strict accordance with them.

If you do not agree with the provisions of these Terms and Conditions, please do not use the services offered by this site.

1. Information note regarding the protection of personal data

According to the requirements of the applicable legislation on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, and of Law no. 506/2004 regarding the processing of personal data and the protection of privacy in the electronic communications sector, the site administrator will administer in safe conditions and only for the specified purposes, the personal data provided by the Users. We inform you that the personal data that Users provide to the Platform Administrator are processed in order to provide the Service in optimal conditions.

2. Rates and payments

Regarding the services for a fee available, the user undertakes to pay the tariff for those services, according to the information available on the site. A user will be able to access the respective services according to the provisions of these Terms and Conditions and according to the information available on the site only after paying the corresponding tariffs.

The administrator will not claim and the user is not obliged to pay any additional fee other than those mentioned. The user may not request a refund of this fee in any situation in which he has violated any of the provisions of these Terms and Conditions.

The administrator reserves the right to change the tariffs for any of the services and to set new tariffs at any time, according to its own option.

Considering the payment by card, the User fully submits to the terms and conditions of the payment operator, NETOPIA S.R.L. being fully acquitted of any liability in respect of any problems encountered in making the payment. After completing an online card payment, we do not store your card information. Your card information is known exclusively to the Netopia MobilPay payment processor and is used to verify and authorize payment. By making an online payment you agree to the Mobilpay Terms of Service as well as the Netopia Mobilpay Privacy Policy, which can be accessed at: and

3. Return of payment

The request for return of payment can be made by the user in cases where he is not satisfied with the service offered or cancels the appointment at least 4 hours before the actual time of the appointment. To return the payment, the user will have to contact the site administrator.

In cases of force majeure, the Platform Administrator and / or the operators, directors, employees, branches, subsidiaries and its representatives, are totally exonerated from liability. Cases of force majeure include, but are not limited to, malfunctions of the technical equipment of the Platform Administrator, failure of Internet connection, failure of telephone connections, computer viruses, computer attacks of any kind and interference with malicious software, unauthorized access to the Platform's systems, operating errors, strikes, etc.

4. Delivery of products

When a customer reserves an appointment, the platform will debit the customer's balance accordingly. The Client can see his balance on the Platform at any time by accessing the My Account section. If the customer decides to pay online, the customer will be able to see exactly what services they are going to pay, as well as how much these cost. From the moment of payment confirmation, the client will be able to come to the session / sessions reserved and paid. In case of cancellation, the user will receive the money back, according to the specifications in point 3.

5. Applicable law. litigation

The rights and obligations of the Users and of the Administrator of the Platform, provided by the Terms and Conditions, as well as all the legal effects that the Terms and Conditions produce will be interpreted and governed in accordance with the Romanian law in force. Any dispute arising out of or in connection with the Terms and Conditions will be settled amicably. In case of impossibility to reach an agreement, the dispute will be solved by the competent Romanian court located in the territorial area of ??Bucharest.

6. Modification of the Terms and Conditions

The Administrator of the Platform has the right to modify at any time and in any way any of the provisions of the Terms and Conditions or the Terms and Conditions in full, without any prior notice and without being obliged to fulfill any other formality towards users. Any modification will be considered as fully and unconditionally accepted by any of the users by simply using or accessing any facility offered by the site at any time after the modification operation, and non-acceptance of any modification entails the obligation of that user to immediately access the site and / or or use of the service in any way.

7. Contact details

The services are offered by AKA PILATES SRL , based in BUCHAREST Sector 1, str. Zagazului, nr.13-19, Scara A, Subsol, Bucharest, registered at the Trade Register under number J40 / 4431 / 09.04. 2014, having a unique registration code 33043393

You can use any means of contact, described in our page Contact